Cancellation and
Return Policy

Bidding On The PWCC Marketplace(s)

• If you are the highest bidder at the close of auction, a sale is rendered, and that sale is binding.
• Payment must be remitted for all sales.
• Neither the buyer nor the seller can cancel a sale.

Offers on the PWCC Marketplace(s)

• An offer placed on a Fixed Price asset is binding and cannot be cancelled once entered. Please reach out to PWCC customer service immediately if there is an error made in an offer.
• Once offer is accepted, a sale is rendered, and that sale is binding.
• Payment must be remitted for all sales.
• Neither the buyer nor the seller can cancel a sale.

Purchasing On the PWCC Marketplace(s)

• Any item directly purchased Fixed Price or won via Auction results in a binding sale.
• Payment must be remitted for all sales.
• Neither the buyer nor the seller can cancel a sale.

Returns and Cancellation of Sales

All sales are final and returns are not accepted. A transaction may only be canceled or amended if assets are received damaged or in condition inconsistent with the asset description at the time of sale. Only PWCC staff has the authority to cancel or amend a sale. It is imperative that buyers review purchases immediately upon receipt. Any cancellation request must be received within 48 hours of delivery of the purchase. Cancellation requests will not be accepted after 48 hours. Please also review our Marketplace Guarantee.